Nowa88 Privacy Policy – Protection Data You

Welcome to the nowa88 Privacy Policy page. We understand that your trust is the most valuable asset we must protect. That is why nowa88 is committed to handling your personal information with full responsibility, transparency and respect.

This Privacy Policy describes the data collection and usage practices implemented by nowa88 across all our platform channels — including the website nowa88.pro, the Android mobile app, iOS app, and any related services.

This policy applies to all platform users including visitors without an account, registered members, VIP members, and anyone who interacts with any nowa88 service in any capacity.

Nowa88 collects the information necessary to provide a secure, seamless, and personalized service to every member. Generally, the data we collect falls into three main categories:

A. Data you provide directly:

• Full name, date of birth and gender.
• Email address and mobile phone number.
• Bank account details or payment methods you have registered.
• Identity verification documents (KYC) such as a copy of your national ID or passport.
• Communications you send to our customer support team.

B. Data collected automatically:

• IP address and approximate location information.
• Device type, operating system, and browser version.
• Logs platform activity such as games played, wagering amounts and session duration.
• Cookie data and similar tracking technologies.

C. Data from third-party sources:

• Verification information from the KYC service providers we use.
• Data from payment processors to verify transaction status.
• Information provided by affiliate programmes or authorised marketing partners.

Personal data collected by nowa88 is used solely for the following purposes:

Nowa88 does not sell or trade your personal data. However, in certain situations, we may need to share your information with selected third parties for the following purposes:

• Payment Processors: Required transaction details are shared with approved payment service providers to enable deposits and withdrawals to be processed securely.
• KYC Service Providers: Identity verification documents are shared with our trusted KYC partners to comply with account verification requirements.
• Game Software Providers: Required game session data is shared with game providers to ensure a smooth and fair gaming experience.
• Regulatory Authorities: Mandatory information will be shared with relevant authorities if required by law or court order.
• Cloud Services: Data is stored on secure cloud infrastructure under strict confidentiality agreements.

Nowa88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
• Performance Cookies: Collect information on how you use the platform to help us improve our services.
• Functional Cookies: Store your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Help us understand overall platform usage patterns for continuous improvement purposes.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of the nowa88 platform.

The security of your data is nowa88's absolute priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:

• Data encryption during transmission using 256-bit TLS/SSL protocols.
• Data encryption at rest for all sensitive information.
• Role-based access control — only authorised staff may access members' personal data.
• Continuous 24/7 security monitoring with automated threat detection systems.
• Regular penetration testing conducted by independent security experts.
• Documented incident response procedures to ensure any data breach is addressed promptly.

As a user of the nowa88 platform, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the nowa88 support team via live chat or email. We will process your request within a reasonable timeframe, not exceeding 30 business days.

Nowa88 retains your personal data only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law:

• Active account data: Retained for the duration of your active membership on the nowa88 platform.
• Data after account closure: Certain information such as financial transaction records may be retained for up to 7 years to comply with financial regulatory requirements.
• KYC Data: Retained for the period required by applicable anti-money laundering legislation.
• Support communication logs: Retained for 3 years from the date of last interaction.

When data is no longer needed, it will be securely deleted or anonymised in accordance with our internal procedures.

The nowa88 platform may contain links to third-party websites or services, including game providers and payment partners. Please note that this Privacy Policy applies to nowa88 only and does not cover the privacy practices of those third parties.

We encourage you to read the privacy policy of each third-party service you use through our platform. nowa88 is not responsible for the privacy practices or content of third-party sites.

Nowa88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new platform features. Any significant amendments will be communicated to you via:

• A notice displayed at the top of the platform upon your next login.
• Updates to this page with a new "Updated" date.
• An email notification to the registered address on your account for material amendments.

We encourage you to review this page periodically. Continued use of the nowa88 platform after any amendments are published will be considered your acceptance of the updated policy.

If you have any questions, concerns or wish to exercise your privacy rights, the nowa88 team is ready to assist through the following channels:

• Live Chat: Available 24/7 — chat icon at the bottom corner of the platform.
• Privacy Email: [email protected]
• FAQ: Visit FAQ page us for more information.

We are committed to addressing all privacy-related enquiries seriously and within a reasonable timeframe. Your trust is the foundation of our relationship.